Privacy Policy

This Privacy Policy explains how Dugout Collectibles collects, uses, stores, and protects personal information obtained through the use of our website. By accessing or using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When customers visit our website, place an order, contact customer support, or interact with our services, we may collect certain information, including:

Personal Information

  • Full name
  • Billing address
  • Shipping address
  • Email address
  • Phone number

Order Information

  • Products purchased
  • Transaction details
  • Order history
  • Customer service communications

Technical Information

  • IP address
  • Browser type
  • Device information
  • Website usage data
  • Cookies and similar technologies

Information is collected only when voluntarily provided or automatically generated through normal website operation.

How We Use Information

The information we collect may be used for legitimate business purposes, including:

  • Processing and fulfilling orders
  • Providing customer support
  • Sending order confirmations and shipping updates
  • Responding to inquiries and service requests
  • Maintaining business records
  • Preventing fraud and unauthorized activity
  • Improving website functionality and user experience
  • Complying with legal and regulatory requirements

We use personal information only for purposes related to operating and improving our business.

Payment Information

Payments made through our website are processed by secure third-party payment providers.

Dugout Collectibles does not store complete payment card numbers, banking credentials, or other sensitive payment information on its systems.

Payment processors handle payment information in accordance with their own security standards, privacy practices, and regulatory obligations.

Information Sharing

Dugout Collectibles does not sell, rent, or trade personal information to third parties.

Personal information may be shared only when necessary to:

  • Process payments
  • Fulfill and deliver orders
  • Provide customer support services
  • Prevent fraud or security threats
  • Comply with legal obligations or governmental requests

Third-party service providers are permitted to use information only for the specific services they perform on our behalf.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Maintain website functionality
  • Remember user preferences
  • Improve website performance
  • Analyze website traffic and usage patterns

Users may manage cookie preferences through their browser settings. Disabling certain cookies may affect website functionality.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, misuse, disclosure, alteration, or destruction.

While we take appropriate security measures, no method of electronic transmission or storage can be guaranteed to be completely secure.

Data Retention

Personal information may be retained for as long as necessary to:

  • Complete transactions
  • Provide customer service
  • Maintain business records
  • Meet legal, accounting, or regulatory requirements
  • Resolve disputes and enforce agreements

Information that is no longer required may be securely deleted or anonymized.

Customer Rights

Subject to applicable laws, customers may request:

  • Access to their personal information
  • Correction of inaccurate information
  • Deletion of personal information
  • Information regarding how personal data is used

Requests may be submitted using the contact information provided below.

Third-Party Links

Our website may contain links to third-party websites or services.

Dugout Collectibles is not responsible for the privacy practices, content, or policies of third-party websites. Customers should review the privacy policies of any external websites they visit.

Children’s Privacy

Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children.

If we become aware that personal information from a child has been collected without appropriate consent, reasonable steps will be taken to remove such information.

Policy Updates

This Privacy Policy may be updated periodically to reflect changes in business practices, legal requirements, or website operations.

The most current version of this policy will always be available on our website.

Contact Information

Business Name: Dugout Collectibles

Address: 515 N Front St, Rock Springs, WY 82901, United States

Phone: +1 (307) 389-8671

Email: support@dugoutrs.com